Qualifications: Puhtaus- ja kiinteistöpalvelu, turvallisuus

Holders of the further vocational qualification in cleaning and property services are able to work in property, domestic and cleaning services tasks at customer sites and in customer service situations according to the service agreement applying to the customer site. Qualification holders may specialise in personal assistance, property maintenance, domestic services, institutional cleaning, technical property maintenance, or site facilities operation in accordance with their qualification titles.

Depending on the optional units they have chosen (in total 31 units of which students choose 90 competence points), qualification holders are able to plan and implement cleaning services at different customer sites including food industry facilities, special sites, hotel, and other accommodation facilities, shopping centres and store facilities, culture historical sites, means of transport, educational institutions and day-care centres, clean spaces, construction cleaning, industrial plants, healthcare facilities, or swimming pool and spa facilities.

In addition, qualification holders may through optional units specialise in the production of assistance and care-giving services, provision of assistance for using different services, maintenance of house plants, management of building technology systems, adjustment and operation of building automation, production of food home delivery services, basic cleaning services, maintenance of garden and outdoor areas, clothes and textile care, workplace instruction, maintenance and service of swimming pools, operating and servicing machines used for maintaining outdoor areas as well as environmental maintenance services.

Holders of the further vocational qualification in the security sector are familiar with private security sector tasks and services, the rights and duties associated with performing them and, as far as necessary, legislation related to security sector tasks. They are familiar with the authorities relevant to the tasks in the private security sector, the core tasks of these organisations, and the different areas of corporate security. They are aware of the risks associated with private security sector tasks and the most common exceptional situations and know how to observe the requirements of occupational safety. They are also aware of the impacts that different environments have on the nature of the activities in terms of the tasks to be performed, situations encountered, and relevant legislation.

Holders of the further vocational qualification in the security sector understand that their occupation is about customer service and know what to do in situations involving accidental damage, problems, or conflicts. They have a strong command of the basics of interaction skills as well as verbal and nonverbal communication and draw on these abilities in their work.

Holders of the further vocational qualification in the security sector have basic knowledge of structural safety, technical supervision, and different surveillance methods in buildings. They are familiar with technical security and communication systems, structural safety, and surveillance of individuals. They know how to draw up the documents needed in their work and are familiar with the principles of reporting. They are familiar with the necessary security equipment and coercive devices.

Holders of the further vocational qualification in the security sector have mastered the basics of rescue activities and preparing for emergency conditions. They are familiar with the basics of fire safety and know what to do and how to minimise damage in fire prevention, in case of a potential fire and in prevention of secondary effects. They also recognise the labelling and know the properties of the most common hazardous substances. Additionally, they are able to administer life-preserving and psychological first aid.

Holders of a specialist vocational qualification in cleaning and property services know how to plan and manage service provision and maintain and develop customer relationships in their area of responsibility. They know how to assume responsibility for delivering and improving service quality on a customer site and manage the profitability of their area of responsibility. Qualification holders are able to work as supervisors in the cleaning and property services sector, anticipate personnel needs and recruit personnel. They know how to organise personnel induction training as well as improve their own and their work organisation's competence.

Candidates for a specialist vocational qualification in cleaning and property services may specialise in managing eco-efficiency, assessing the functioning and functional condition of a property, managing multi-service activities, developing cleaning and property services as well as dimensioning and sales of cleaning and property services.

Holders of a vocational qualification in cleaning and property services are able to work in cleaning and property services tasks at customer sites and in customer service situations according to the service agreement applying to the customer site. Qualification holders may specialise in property maintenance, domestic services or site facilities services according to their competence area. Depending on the optional units they have chosen, qualification holders are able to plan and implement cleaning services at different customer sites including residential properties, hotel and other accommodation facilities, shopping centres and store facilities, special situations at home, means of transport, educational institutions and day-care centres, social care institutions, healthcare institutions, industrial plants, healthcare facilities or swimming pool and spa facilities. In addition, qualification holders may through optional units specialise in the provision of assistance services and errand services, management of building control systems, operation of building automation, provision of home meal services, deep cleaning services, maintenance cleaning services, maintenance of garden and outdoor areas, care for clothing and textiles, maintenance of HPAC systems in working order, constructional repairs, and workplace instruction.

Holders of a vocational qualification in safety and security have extensive vocational skills for working in the safety and security sector. They have deeper competence in security guarding, maintenance of public order, rescue activities or security technology. Qualification holders pay attention to the legislation concerning their work, know the official organisations in the safety and security sector and can operate naturally in a multicultural environment. They master the obligations belonging to members of their work community, the rules of the world of work and the use of force allowed to security guards and/or safety stewards.