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Further Vocational Qualification in First-Level Management (1.7.2018)

Holders of the further qualification in first-level management shall have the competence to plan and supervise the work of a working group, and to give induction training to employees and students in the duties of the workplace. Those who have completed the qualification have good communicational skills and are able to develop the operations of the working group under their supervision. They shall have basic knowledge of the work of first-level managers.

Depending on the optional module chosen, those who have completed the qualification shall possess particular expertise in how to strengthen client relationships, improve the profitability of operations, or develop HR work in their own team. They may also have obtained capabilities in the planning of a development project associated with their work.

0150

The Further vocational qualification in First-Level Management (150 competence points) consists of a compulsory unit and two optional units. The compulsory unit is Working as first-level manager (70 competence points). The optional units are Management of customer relationships (40 competence points), Profitability of operations (40 competence points), Human resources management (40 competence points) and Development plan (40 competence points) or a unit or units from another further or specialist vocational qualification (40 competence points).

070

Compulsory units

7070

Working as a first-level manager

080

Optional units

040

Management of customer relationships

040

Profitability of operations

040

Human resources management

040

Development plan

040

A unit or units from another further qualification or a specialist qualification

Students may include in their qualification a unit from another further qualification or a specialist qualification. In this case, the scope of the unit may be at minimum 40 competence points.