Matkailupalvelujen ammattitutkinto (1.1.2019)
Matkailupalvelujen ammattitutkinnon suorittanut osaa
- suunnitella, tuotteistaa, myydä ja toteuttaa erilaisia asiakaslähtöisiä matkailupalveluja
- työskennellä erilaisissa matkailualan asiakasneuvonta- ja myyntitehtävissä, markkinointitehtävissä, ohjelmapalvelutehtävissä, hotellin vastaanotossa tai tapahtumatuotannossa
- työskennellä myynti- asiakaspalveluhenkisesti, laatutietoisesti, kannattavasti, tuloksellisesti, vastuullisesti ja kestävän toimintatavan mukaisesti
- varmistaa asiakkaiden turvallisuuden
- palvella asiakkaita kielitaitoisesti
- arvioida ja kehittää työtään.
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0150
Matkailupalvelujen ammattitutkinnon laajuus on 150 osaamispistettä.
Tutkinto muodostuu pakollisesta tutkinnon osasta, Matkailun asiakaspalvelutehtävissä toimiminen (50 osaamispistettä) ja valinnaisista tutkinnon osista (100 osaamispistettä).
050
Pakollinen tutkinnon osa
5050
Matkailun asiakaspalvelutehtävissä toimiminen
0100
Valinnaiset tutkinnon osat
025
Hotellin puhtauspalveluissa toimiminen
045
Hotellin vastaanotossa toimiminen
025
Kokous- tai kongressipalvelutehtävissä toimiminen
030
Matkailun asiakasneuvonta- ja myyntipisteen hoitaminen
045
Matkailun markkinointi- ja myyntitehtävissä toimiminen
025
Matkailualan turvallisuusosaajana toimiminen
045
Ohjelmapalvelujen toteuttaminen
055
Tapahtuman tuottaminen ja toteuttaminen
035
Yksilöityjen matkailupalvelukokonaisuuksien koordinointi
030
Ammatillinen tutkinnon osa yrittäjän ammattitutkinnosta
Tutkintoon voi sisällyttää yhden ammatillisen tutkinnon osan yrittäjän ammattitutkinnosta. Tutkinnon osan laajuus on tässä kohdassa 30 osaamispistettä.
025
Ammatillinen tutkinnon osa ammatillisesta perustutkinnosta, toisesta ammattitutkinnosta tai erikoisammattitutkinnosta
Tutkintoon voi sisällyttää yhden ammatillisen tutkinnon osan ammatillisesta perustutkinnosta, toisesta ammattitutkinnosta tai erikoisammattitutkinnosta. Tutkinnon osan laajuus voi olla tässä kohdassa vähintään 5 osaamispistettä ja enintään 25 osaamispistettä.
Valitse tutkinnonosa toisesta ammatillisesta tutkinnosta